ONLINE RETURN POLICY
UNOPENED AND UNUSED PRODUCT CAN BE RETURNED WITHIN IT 7 DAYS OF RECEIVING IT, PLEASE SEE OUR RETURNS PROCESS BELOW.THE CUSTOMER IS RESPONSIBLE FOR RETURN SHIPPING COSTS. IF YOU HAVE ANY QUESTIONS ABOUT WHETHER YOUR PRODUCT IS ELIGIBLE FOR RETURNS, PLEASE FEEL FREE TO EMAIL US.
**PLEASE ALSO NOTE THAT WE DO NOT HAVE A MONEY BACK GUARANTEE, AS CBD DOES AFFECT EVERYONE DIFFERENTLY. WE ARE NOT ABLE TO ACCEPT BACK ANY PRODUCT THAT HAS BEEN OPENED OR USED.**
RETURNS PROCESS:
EMAIL US AT CARBONCANNABIS@OUTLOOK.COM ASAP TO ALERT US THAT YOU WILL BE RETURNING YOUR UNOPENED PRODUCT WITHIN THE 7-DAY TIME LIMIT AND TO REQUEST THE RETURN SHIPPING ADDRESS. ONCE YOU HAVE SHIPPED YOUR PRODUCT BACK TO US – PLEASE ALSO EMAIL THE TRACKING NUMBER TO CARBONCANNABIS@OUTLOOK.COM SO WE CAN KEEP AN EYE OUT FOR IT.ONCE WE RECEIVE YOUR PACKAGE BACK AT OUR FACILITY AND CAN CONFIRM IT’S CONDITION, WE WILL THEN ISSUE A REFUND FOR THE UNOPENED PRODUCT AND EMAIL YOU A CONFIRMATION. PLEASE ALLOW 7-10 DAYS FOR THE REFUND TO POST TO YOUR STATEMENT.
*IF YOU HAVE ANY QUESTIONS REGARDING OUR RETURN POLICY PLEASE EMAIL CARBONCANNABIS@OUTLOOK.COM*
